Shipping

Welcome to our shipping page where you can find further information on our delivery methods.

All orders are tracked and shipped from our warehouse in the UK.

Please Note:

  • Orders for next day delivery must be placed before 2 pm to ship the same day.
  • Delivery is excluded on Sundays and Public Holidays.
  • All orders are subject to local customs handling so the advertised transit times are not guaranteed.

UK SHIPPING

Royal Mail Tracked 48 

£3.95 (2-3 working days)

Royal Mail 1st class

£5.95 (Next working day)

UK delivery is free on orders over £35

 

 

INTERNATIONAL SHIPPING

UPS Standard

£7.95

Germany – 2-4 working days

Europe – 3-6 working days

USA & Canada – 5-9 working days

Rest of World – 6-12 working days

UPS Express

£12.95

All of Europe – Next working day

USA East Cost – Next working day

Rest of USA – 1-2 working days

Rest of World – 1-3 working days

International delivery is free on orders over £99

TRACKING

If you have been emailed the tracking number for your item(s) from Royal Mail you can track them here. For UPS you can track them here.

Both Royal Mail and UPS will confirm dispatch of your items via email closer to the time of delivery – please make sure you provide us with the correct and most current email address.

Tracking numbers aren’t always provided due to the service type used. Therefore you can expect delivery within the estimated time frames above.

If we are unable to provide you with the tracking number, please allow the maximum estimated delivery time to pass before further contact.

IMPORTANT INFORMATION

Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot provide additional advice about the cost of these charges. Please refer to the Customs and Excise regulations for your country or territory.

If you have any issues with delivery please contact us at support@trueathlete.co.uk.